Innovation and Adaptation: The Primary Digital Initiatives of Morocco in Education, Teleworking, and E-Administration for Enhanced Management of the Covid-19 Crisis

Abstract

The Covid-19 pandemic constituted an unprecedented disruption to the Moroccan economy and society, forcing public authorities to accelerate the digital transition in order to ensure the continuity of essential services and productive activities. Although digital tools have proven to be opportune in addressing health challenges, they have also revealed the extent of the digital divide with the exclusion of rural populations from online platforms.

Teleworking has demonstrated its operational efficiency but raises managerial challenges such as remote management of employees. The crisis has disrupted traditional management patterns, requiring in-depth reflection on the evolution of digital-based management methods.

Regarding the education sector, the assessment of ICT equipment in schools predicted the inability to deploy distance learning accessible to all in an equitable manner. This partial digitalization has hindered the objective of pedagogical continuity.

In summary, while digital technologies have enabled the continuation of activities, this crisis reveals the need to accelerate digital transformation in Morocco to bridge the digital divide and adapt managerial practices to the new challenges of teleworking.